Privacy Policy

Welcome to Hotkar Foods.

This Privacy Policy describes how Hotkar (“we”, “us”, or “our”), a brand owned and managed by Redpine LLP, collects, uses, and protects your personal information when you visit or make a purchase from www.hotkarfoods.com (the “Site”).

  1. Information We Collect
    When you visit our Site, we may automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. We may also collect information about the pages you view, how you interact with the Site, and how you reached our website.

When you make a purchase or attempt to make a purchase, we collect:

  • Name

  • Billing and shipping address

  • Phone number

  • Email address

  • Order details

We do not store your card or banking details. All payment information is securely processed through trusted payment gateways.

  1. How We Use Your Information
    We use your information to:

  • Process and fulfill your orders

  • Communicate order updates

  • Provide customer support

  • Detect and prevent fraud

  • Improve our website and services

  1. Sharing of Information
    We do not sell or rent your personal information. Your information may be shared only with trusted third-party services such as:

  • Payment gateways

  • Delivery partners

  • Website analytics providers

This is strictly for order processing and service improvement.

  1. Cookies and Tracking
    We use cookies to improve your browsing experience and analyze website traffic. You can disable cookies through your browser settings if you prefer.

  2. Data Security
    We take appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.

  3. Data Retention
    We retain your order information for our records unless you request deletion, subject to legal and operational requirements.

  4. Your Rights
    You may request access, correction, or deletion of your personal data by contacting us at the email below.

  5. Changes to This Policy
    We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.

  6. Important Notice (Fraud Awareness)
    Hotkar (Redpine LLP) does not have any agents or representatives who ask for payments outside our official website.

We do not request payments via phone calls, WhatsApp, or personal messages. All payments must be made only through www.hotkarfoods.com.

Hotkar will not be responsible for any payments made outside our official platform.

  1. Contact Us
    If you have any questions or concerns, please contact us:

Email: info@hotkarfoods.com

Address:
Hotkar Foods (Redpine LLP)
Farm Registered @ At Post Palshi,
Taluka Koregaon,
District Satara – 415011,
Maharashtra, India